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Solving Problems
See “Diagnosing Printer Problems” on page 74 to help determine what the cause of
your printer problem may be. Then see these sections for solutions:
■ “Setup and Software Installation Problems” on page 76
■ “Printer Problems” on page 77
■ “Quality Problems” on page 78
■ “Paper Problems” on page 80
■ “Miscellaneous Problems” on page 81
■ “Uninstalling and Reinstalling Printer Software” on page 82
■ “Where To Get Help” on page 83
Tip: It’s a good idea to check EPSON’s support web site periodically for free
updates to your printer driver. Visit http://support.epson.com. Download
instructions are posted for your convenience.
Printer Parts
Paper support and extension
Sheet feeder
Left
edge
guide
Control panel
Output tray
and extensions
Auto cutter connector Adjust lever
Interface ports
Manual
feed
slot
Roll paper
holder
Roll paper
edge guide
(Automatic roll paper cutter
and basket not pictured)