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Solving Problems 77
Printer Problems
Only the green P power light is
on, but nothing prints.
■ Make sure the interface cable is
securely connected at both ends
and meets the system
requirements on page 85.
■ Run a printer check as described
on page 75. If the test page
prints, make sure your software
is installed correctly.
■ If you’re printing on a network,
make sure you set up your
printer for network printing, as
described in your on-screen
Reference Guide.
The printer sounds as though it is
printing, but nothing prints.
■ The print head may need
cleaning; see page 57 for
instructions.
■ The printer won’t operate
properly if it’s tilted or at an
angle. Place it on a flat, stable
surface.
Your printer makes noise when
you turn it on or after it has been
sitting for awhile.
Your printer is performing routine
maintenance.
Printing is too slow.
Make sure your system meets the
requirements listed on page 85. To
print a high-resolution image, you
need more than the minimum. You
may also need to:
■ Clear space on your hard drive
or run a defragmentation utility.
■ Close open programs that
you’re not using.
■ Increase your system’s memory
(RAM).
For the fastest printing:
■ Select Draft (Windows) or set
the Quality/Speed slider to
Speed (Macintosh).
■ In the Advanced window, turn
MicroWeave
®
off (Macintosh
only) and turn High Speed on.
■ If your printer is connected to a
USB hub, disconnect any
unused USB devices.
■ If you’re using the parallel port,
enable ECP/DMA mode on
your computer’s port (see your
computer documentation).
■ Make sure you didn’t increase
the ink drying time. Click Help
or ? on the printer software
screen for details.