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Solving Problems 81
Miscellaneous
Problems
The image is inverted, as if viewed
in a mirror.
Turn off Mirror Image (Windows)
or Flip Horizontal (Macintosh) in
the printer software, or the mirror
setting in your program. See
page 28 (Windows) or page 30
(Macintosh) for instructions.
The printer prints blank pages.
■ Make sure your printer is
selected in the Print window, or
in the Macintosh Chooser or
Print Center.
■ Clean the print head; see
page 57 for instructions.
You see incorrect characters.
■ Make sure the interface cable is
securely connected at both ends
and meets the system
requirements on page 85.
■ Make sure your printer is
selected in the Print window, or
in the Macintosh Chooser or
Print Center.
■ If you’re using a switch box or
USB hub with your printer,
connect the printer directly to
your computer instead.
The margins are incorrect.
■ Make sure the paper settings are
correct for your paper size. See
page 20 (Windows), page 26
(Macintosh OS 8.6 to 9.x), or
page 22 (Macintosh OS X).
■ Choose the correct margins for
your paper size. The margins
must be within the printable
area of the page; see “Printer
Specifications” in your
on-screen Reference Guide.
■ Place your paper against the
right side of the feeder with the
left edge guide snug against it.
■ If you’re using the manual feed
slot, make sure the paper is
loaded as described on page 17.
■ Make sure the Borderless
setting is set correctly for your
margins; see page 32 for roll
paper or page 43 for cut sheets.
Too many copies are printing.
Make sure that the Copies option in
your printer software or program is
not set for multiple copies.
Image size/position is incorrect.
Make sure the paper and layout
options are set correctly.