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76 Solving Problems
Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink
cartridge installation.
■ When you install ink cartridges,
the printer must charge its print
head for a minute or so. Wait
until it’s finished (the green
P power light stops flashing)
before you turn off the printer,
or it may use excess ink the next
time you turn it on.
■ Make sure the ink cartridges are
inserted completely and no
packing material remains in the
printer. Turn off the printer,
wait a moment, then turn it
back on to clear the error.
You’re having problems installing
or using the printer software.
■ Make sure your printer is turned
on and its cable is securely
connected at both ends. Follow
the installation steps on the
Start Here sheet, and make sure
your system meets the
requirements on page 85.
■ Close other programs, including
screen savers and virus
protectors, and install again.
■ If the SP 2200 icon doesn’t
appear in the Macintosh
Chooser, you may have too
many items in the Chooser.
Delete any unused items.
■ If you see an error message with
Windows 2000, you may not
have software installation
privileges. Contact your System
Administrator.
■ If you’re using Windows and
the USB port, make sure your
system was not upgraded from
Windows 95; the USB driver
may not install correctly.
■ Make sure the USB Controller
is working properly in Device
Manager. See your Windows
help system for details.
■ If you’re printing over a
network, see your on-screen
Reference Guide for instructions
on configuring your printer for
use on a network.
■ In Windows, make sure your
printer is selected as the default
printer in the Printers utility.