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Solving Problems 75
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
or some other source.
1. Turn off your printer and computer, then disconnect the printer’s interface cable.
2. Load letter-size paper in the printer.
3. Hold down the m paper button, then press and release the P power button. Hold
down the m paper button until the P power light flashes.
4. A test page prints showing the printer’s ROM version number and a nozzle check
pattern. (If the pattern has lines, you need to clean the print head; see page 57.)
■ If the check page prints, the problem probably lies in your software settings,
interface cable, or computer, or your software may not be installed correctly.
■ If the check page doesn’t print, you may have a problem with your printer.
Try the suggestions in “Problems and Solutions” beginning on page 76. If
nothing works, contact your dealer or EPSON as described on page 83.
5. Turn off the printer, reconnect the interface cable, then turn on your printer and
computer.
Green P power light is off or
flashes
Red
m paper light flashes
All red H ink lights are
flashing or off
The automatic roll paper cutter may have a paper jam or be
installed incorrectly.
■ If the P power light is off, the m paper light is flashing,
and all the red H ink lights are flashing, make sure the
cutter is installed correctly (see page 15). Press the
m paper button to clear the error.
■ If the P power and m paper lights are flashing, and the
red H ink lights are off, the cutter has a paper jam. Turn off
the printer, remove any jammed paper, and turn the
printer back on.
If you still see the light pattern, contact your dealer or EPSON;
see page 83.
Green P power light flashes
Red
m paper light and
all red H ink lights flash
alternately
The printer may have a maintenance request error condition.
Turn off the printer, wait a few seconds, and turn it on again. If
the lights are still flashing, contact your dealer or EPSON; see
page 83.
Lights Explanation