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Problems and Solutions
This section discusses typical problems and offers possible
solutions. For advice on getting better images, see Chapter 2.
The problems you may encounter while using the scanner often
involve the operation of your software and computer. Problems fall
in the following major categories:
l
Incorrect setup of the interface
l
Inappropriate selection of the scanner functions
l
Incorrect setup of your computer or software
l
Incorrect operation by your software or program.
Also see the documentation for your software, computer, and
printer for possible solutions.
Problem
Solution
The scanner does not
scan or stops
scanning.
The scanner does
not
See that the power cable is correctly
come
on. (The
POWER
plugged into the scanner and the power
light does not come on.)
outlet.
Try the self test function. (See Chapter 1.)
If the scanner does not operate as
described, consult your dealer.
Check the outlet you
are
using with
another electrical device.
Troubleshooting 4-5