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Problems and Solutions
Problem
Solution
The CRT display
image is not what
you expected
(continued).
Different colored dots
appear scattered on a
background.
In monochrome
scanning, the image is
too faint or certain
colors are fainter than
other colors.
The image does not
Check the installation and settings of
appear on the screen.
your scanner software.
This is normal when halftoning is
selected. Halftoning simulates subtle
differences of tones and luminosity of the
original image with a number of bi-level
dots. When the image is viewed from a
suitable distance, it appears to be a
similar color to your original.
If you selected standard monochrome
scanning (no dropout color) using the
scanner software, switch to monochrome
and specify a dropout color. Then try
different dropout colors until the image
improves.
If you are importing an image file into
your application software, check the
software’s operation. Some software
cannot show the image as it is on the
screen, but can print properly on the
printer. (See your software manual.)
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Troubleshooting