Filter
Top Products
Problems and Solutions
Problem
The scanner does not
scan or stops
scanning
(continued).
Solution
The READY light does
not come on.
The scanner does not
Check that the scanner’s
READY
light is
start scanning, or the
on. See if the scanner shows an error
scanner does not
message. (See the Error Messages section
respond to the software.
earlier in this chapter.)
The fluorescent lumps
come on but the scanner
does not scan.
Check that the scanner is correctly
connected to
the
computer. Check that
the interface settings and the cable type
are correct.
Check that you have selected the correct
interface port and settings with your
software. Check that the interface board
on your computer is properly installed.
See Chapter 1 and either Appendix B
(for IBM compatible computers) or
Appendix C (for Macintosh computers).
If you have other expansion boards on
your computer, check that they are
not
interfering with the interrupt setting of
the interface board for your scanner.
(See your computer manual.)
If you are using a standard parallel
interface cable, the scanner may not
work properly even though the same
cable works with a parallel printer. See
Appendix B.
4-6
Troubleshooting