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Problem
The scanner software
and/or your
computer are not
operating properly.
Solution
The scanner software
does not work properly.
The computer does not
start up properly, or
does not work at all.
The command error
(Error message: E-C)
occurs often and the
scanner does not
operate.
Check that you have correctly installed
your software. Check that the system
requirements, such as the operating
system version, are correct for the
software you are using.
Check that the computer has enough
memory for your software. If you are
running other software at the same time,
using RAM resident programs, or using
many device drivers, the computer may
not have enough remaining memory.
(See your software and computer
manuals.)
Check that you have set up the computer
and software properly. Check that the
interface board and other expansion
boards are installed correctly. (See your
computer manual.)
Check that your scanner software
supports an Epson scanner. If it does,
check that you properly installed and set
up the software.
Troubleshooting 4-7