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Problems and Solutions
Problem Solution
The CRT display
image is not what
you expected.
The scanned image does
not look the same as the
original image.
A line of dots is always
missing on the scanned
image.
When using halftoning
mode A, textured dots
appear on particular
areas
of
an image.
Try different settings and combinations
of the scanner functions. (See Chapter 2.)
Check that your software is correctly
installed. Check the capability of your
software and computer. (See your
software and computer manuals.)
If you are importing an image file into
your application software, check that the
file format is acceptable for your
software. Also check that the settings on
your software and your image
match.
(See your software manual.)
If this happens on your printed image
only, it is probable that your printer or
its print head is malfunctioning.
(See your printer manual.)
If this happens both on your screen and
printout,
the
scanner’s sensor may be
malfunctioning. Consult your dealer.
The scanner is working correctly. This
effect appears on areas of consistent color
or luminosity because the scanner tries to
simulate tones from such input. To
decrease this effect, use halftoning
mode B. (See Chapter 2.)
Troubleshooting
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