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6.1.4 Resetting the update agent of a server
If the update agent of a server is terminated with an undefined status, it may
be necessary to reset the agent using the Cleanup function.
The update agent must be reset, for example, if a job ends with the error
Pending Jobs.
After a Cleanup without errors, the update agent is fully functional again and
can execute new update jobs.
1. On the Server Details tab, select the relevant server, see "Server
Details tab" on page 61.
2. Click Cleanup. The Cleanup wizard opens with the first step Logon.
You must log on to servers that have restricted or not certified access
status in order to obtain access to these.
3. You can further restrict your selection from the tab in the table on the left
of this dialog box.
If you have also selected servers that have an access status
other than restricted or not certified, these also appear in the
table. However, logging on to these servers has no effect.
4. Enter your user ID and password under User Authentication.
5. Click check and set password.
Result:
If a connection to the server can be established, this is indicated by
Manageable = yes. In this case, the logon data is checked and access
privileges are set for the selected servers. The access status changes
from restricted (or not certified) to granted and the password is then
valid for the current session.
ServerView Update Management 201
6.1 Update Manager