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8 Troubleshooting
8.6 Problems with entries in the tree structure
A managed server was displayed in the tree structure of the Update Manager
/ Download Manager.
After a check run the managed server is no longer visible in the tree structure.
Possible reason
The management controller on the managed server is no longer working.
This causes
1. The inventory has the value N/A for Chassis.
This can be checked with applet Inventory Manager - Show Inven-
tory.
2. The check for the supported model returns unsupported model.
The managed server is removed from the tree structure of Update Man-
ager / Download Manager.
Solution
Repair the management controller on the managed server.
274 ServerView Update Management