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8 Troubleshooting
8.1 Error messages in the Update Manager
Below is an overview of the error messages displayed in the Return Text
field in the Job Details dialog box (see "Job Details dialog box" on page
117).
For each message there is a description of the action you can take to elim-
inate the error.
APPL_CURRENTLY_RUNNING
Internal overlap of program runs
Action
l In the Job Details dialog, click Show Logfile.
In the log file which opens, you will find a hyperlink to a zip file con-
taining the diagnostics files for the selected job.
l Save the zip file and send it to your Support of Fujitsu Technology
Solutions.
If the update was done successfully but the inventory could not be created
because the scheduled task of Inventory Manager is already running for this
server:
l Check the inventory and the listed updates in Update Manager.
If data is still old:
l Create the inventory manually via Inventory Manager - Server List
tab - Recollect Asset Data from Agents button.
ServerView Update Management 261