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8 Troubleshooting
8.2 Error messages in the Download Manager
If the Download Service has stopped working due to missing credentials or
other reasons the following will occur:
l Scheduled download tasks will not be started
l Once immediate tasks will remain in the status running
All defined tasks will be executed automatically after the ServerView Down-
load Service is started again.
For trouble shooting, please, see "Error messages in the Configuration Wiz-
ard" on page 270.
Below is an overview of the error messages displayed in the Error column on
the LogFiles tab (see "Log Files Tab" on page 165).
For each message there is a description of the action you can take to elim-
inate the error.
Server not in database
The server of this task is not in the database.
Download action is not started, logging file is not created.
Server not manageable
The server of this task is not manageable.
Download action is not started, logging file is not created.
Unsupported server
The download task is not supported for the selected server type.
Download action is not started, logging file is not created.
266 ServerView Update Management