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B-8 Diagnostics
Table B-1. Actions and Warnings
Code, Message Cause What to Do
(CS) Capping Station
A-CS-1- Capping Station Capping station is raised, and the car-
riage is not at the capping station.
Lower the capping station to allow
the printheads to be capped, and to
prevent the carriage from crashing
into it.
A-CS-2 - Capping Station Printheads are capped. Uncap the printheads.
W-CS-1 - Capping Switch Disabled The Capping Station Sensor has been
disabled.
Enable the Capping Station Sensor in
the Printer Settings menu.
(EI) Excess Ink Sensor
W-EI-1- Excess Ink Sensor Disabled
The Excess Ink Sensor has been dis-
abled.
Enable the Excess Ink Sensor in the
Printer Settings menu.
W-EI-2- Excess Ink Sensor
Disconnected
The Excess Ink Sensor is discon-
nected.
Ensure that the Excess Ink reservoir is
installed and the sensor is connected.
(HT) Heater
W-HT-[1 2 3 4 5 6 7 8 9 10 11] -
Heater Not Warming
A heater or thermistor may be not
functioning on the middle platen
heater (1-3), middle platen zone (4),
right platen heater (5), right platen
zone (6), left platen heater (7), left
platen zone (8), preheat heater (9),
postheater #1 (10), or postheater #2
(11).
Call your service provider to check
wiring, heater, thermistors.
W-HT-[21 22 23 24 25 26 27 28 29 30
31] - Heater Too Hot
A heater has been turned off because
its temperature has exceeded its
operational specification: middle
platen heater (21-23), middle platen
zone (24), right platen heater (25),
right platen zone (26), left platen
haeter (27), left platen zone (28),
preheat heater (29), postheater #1
(30), or postheater #2 (31).
Wait for the heater to cool. If the tem-
perature does not decrease, unplug
the printer, then restart it and lower
its temperature setting (page 3-47).
Call your service provider to check
wiring, heater, thermistors.
W-HT-[40 41 42 43] - Heater Bad
Reading
Bad thermister reading detected on
the middle platen heater (40-42). or
middle platen zone (43).
The thermister is bad, or the heater
board or I/O board is malfunctioning,
or there is a cable problem.
W-HT-[44 45] - Heater Bad Reading Bad thermister reading detected on
the right platen heater (44) or zone
(45).
The thermister is bad, or the heater
board or I/O board is malfunctioning,
or there is a cable problem.
W-HT-[46 47] - Heater Bad Reading Bad thermister reading detected on
the left platen heater (46) or zone
(47).
The thermister is bad, or the heater
board or I/O board is malfunctioning,
or there is a cable problem.
W-HT-[48] - Heater Bad Reading Bad thermister reading detected on
the preheat heater.
The thermister is bad, or the heater
board or I/O board is malfunctioning,
or there is a cable problem.