Filter
Top Products
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020
Step 15: Disabl
ing SNMP notification to the PRS host
Some Enterpris
e Virtual Arrays run the Proactive Remote Services (PRS) software to identify
potential EVA hardware problems. PRS sends information about hardware problems to an
HP Customer Support Center, which provides a solution.
The PRS software, prior to EVA v3.0, used trap-based SNMP notification to report event
information ab
out the EVA. With the release of Enterprise Virtual Array v3.0xx, customers
are encouraged to upgrade their event reporting functionality with the following tools:
Proactive Remote Services (PRS) v5.0 and Web-Based Enterprise Services System Event
Analyzer (WEBE
S-SEA) v4.3.
Note
In some regions, such as Europe, the Middle East, and Africa, the EVAs run Event Viewer EVA (EVE)
v2.0 and Instant Support Enterprise Edition (ISEE) vA.02.50 daVinci instead of WEBES-SEA and
PRS as their remote error notification solution. If an EVA is using EVE and ISEE, an HP Authorized
Service Representative must still disable SNMP-trap notification to the PRS host.
hp StorageWorks Enterprise Virtual Array Updating Product
Software Instructions
99