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Jam causes and solutions
Jams in the output bin
Table 3-33 Causes and solutions for delivery delay jam
Cause Solution
The output-bin media-full sensor lever is
damaged.
Replace the paper delivery assembly. See
Delivery assembly on page 228.
Poor contact of the output-bin media-full
sensor connector.
Reconnect the connectors of the output bin full sensor (SR6) (J47) to DCC PCA
(J123).
The output-bin media-full sensor is defective. Check the output-bin full sensor (SR6) by using the manual sensor test. Toggle
the sensor to determine if the value changes for "F." If the value does not
change, replace paper delivery assembly.
Poor contact of the fuser-motor (M2)
connector.
Reconnect the connectors of the fuser motor (J117), (J15), and the DC
controller PCA (J105).
The fuser motor (M2) is defective. Execute the fuser-motor driving test in the actuator-drive mode. If the motor is
defective, replace the fuser motor (M2).
Jams in the fuser and transfer area
Table 3-34 Causes and solutions for fuser delivery delay jams
Cause Solution
The lever for the loop-sensors (loop 1 and
loop 2) is not set correctly.
Check the loop-sensor lever and place it in the correct position. If the jam
persists, replace the fuser.
The spring of the fuser-delivery-sensor lever is
unhooked.
Check the spring of the fuser and right-door sensor levers and place them in
the correct position. If the jam persists, replace the fuser.
The fuser-delivery-sensor lever is damaged Replace the fuser.
Poor contact with the fuser-delivery connector Reconnect the connectors of the fuser output sensor (SR5) (J45), intermediate
(J95) and the DC controller PCA (J123).
The fuser-delivery sensor is defective Check the fuser-delivery sensor with the sensor monitor mode. If the sensor is
defective, replace the sensor (SR5).
Poor contact of the fuser-motor connector (M2) Reconnect the connectors of the fuser motor (J15) and the DC controller PCA
(J117).
The fuser motor is defective Execute the fuser-motor driving test in the actuator-drive mode. If the motor is
defective, replace the fuser motor (M2).
The fuser pressure release sensor (SR7) is
defective.
Execute a manual sensor test to verify the sensor is working by manually
toggling the sensor. Check "H" to see if the value changes. If not, replace the
sensor.
ENWW
Clear jams
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