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Service mode functions
Service menu
The Service menu is PIN-protected for added security. Only authorized service people have access to
the Service menu. When you select Service from the list of menus, the product prompts you to enter
an eight-digit PIN number (Service Access Code). The PIN for the HP LaserJet Enterprise 500 color
M551 is 09055111.
1.
Press the Home
button.
2. Open the following menus:
●
Device Maintenance
●
Service
●
Service Access Code
3. Enter the eight-digit PIN using the arrow buttons.
NOTE: Only the Service Access Code can be used to access the Service menu. The
message Your user account does not have permission to access the selected item
displays if the correct Service Access Code is not used.
4. Press the OK button to enter the PIN and open the Service menu.
First level Second level Third level Description
User Access Code Only the Service Access
Code can be used to access
the Service menu. The
message Your user
account does not have
permission to access the
selected item displays if the
correct Service Access
Code is not used.
Administrator Access
Code
Only the Service Access
Code can be used to access
the Service menu. The
message Your user
account does not have
permission to access the
selected item displays if the
correct Service Access
Code is not used.
Service Access Code This item allows access to the
Service sub menus.
Print Event Log Use this item to print the
service event log.
ENWW
Service mode functions
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