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Table 3-45 Causes and solutions for pickup delay jam 1; MP tray pickup (continued)
Cause Solution
The Tray 1 paper sensor is defective (SR21). Check the Tray 1 paper sensor using the sensor monitor mode. If the sensor is
defective, replace the right-door assembly.
The arm spring of the MP tray pickup solenoid
is unhooked.
Check the spring and place it in the correct position.
Poor contact of the MP tray-pickup-solenoid
drive connector.
Reconnect the connectors of the MP tray pickup solenoid (J84) and the DC
controller PCA (J107).
The MP tray pickup solenoid is defective. Execute the MP tray-pickup-solenoid driving test in the actuator-drive mode. If
the solenoid is defective, replace the right door assembly.
Poor contact of the pickup-motor (M13) drive
connector.
Reconnect the connectors of the pickup motor (J1705), intermediate (J6) and
the DC controller PCA (J131).
The pickup motor (M13) is defective. Execute the pickup-motor (M13) driving test in the actuator-drive mode. If the
motor is defective, replace the pickup motor.
Jams in Tray 3
Table 3-46 Causes and solutions for pickup delay and pickup stationary jams
Cause Solution
The paper-feeder pickup roller is worn or
deformed.
Replace the Tray 3 pickup roller.
The paper-feeder separation roller is worn or
deformed.
Replace the Tray 3 separation roller.
The paper-feeder feed roller 1 is worn or
deformed.
Replace the Tray 3 feed roller.
Poor contact of the Tray 3 feed sensor
connector.
Reconnect the connector (J405) on the paper feeder driver PCA, intermediate
connector (J13) and connector (J20) of the Tray 3 feed sensor.
The Tray 3 feed sensor is defective. Run the sensor test to verify that the Tray 3 feed sensor is functioning properly.
If it is not, replace the paper-feeder feed assembly.
Poor contact of the paper-feeder pickup
solenoid drive connector.
Reconnect the connector (J405) on the paper feeder driver PCA and connector
(J18). Replace the paper feeder assembly.
The paper-feeder pickup solenoid is defective. Run the solenoid drive test in the actuator drive mode to verify that the paper-
feeder pickup solenoid is functioning properly. If it is not, replace the paper
feeder assembly.
Poor contact of paper-feeder pickup motor
drive connector.
Reconnect the connector (J406) on the paper feeder driver PCA and connector
(J14). Replace the paper feeder assembly.
The paper-feeder pickup motor is defective. Run the pickup motor drive test in the actuator drive mode to verify that the
paper-feeder pickup motor is functioning properly. If it is not, replace the
paper-feeder assembly.
Multiple feed of media. If the Tray 3 pickup roller, separation roller or feed roller is worn or deformed,
replace any defective parts.
490 Chapter 3 Solve problems ENWW