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Solution 3: Rotate the image
Solution: If the problem persists, use the software you installed with the product or
another software application to rotate your image 180 degrees so that the light blue,
gray, or brown hues in your image do not print at the bottom of the page.
For more information, see:
Change the page orientation
Cause: The photo image had light blue, gray, or brown hues that print near the
bottom of the page.
Printouts have horizontal streaks or lines
Try the following solutions if your printout has lines, streaks, or marks on it that run side-
to-side across the width of the page.
•
Solution 1: Make sure the paper is loaded correctly
•
Solution 2: Check the print quality setting
•
Solution 3: If the print cartridge was dropped, wait for it to recover
•
Solution 4: Clean the print cartridge nozzles
•
Solution 5: Clean the print cartridges
Solution 1: Make sure the paper is loaded correctly
Solution: Make sure the paper is loaded correctly.
For more information, see:
Load full-size paper
Cause: The paper was not feeding properly or was not loaded correctly.
If this did not solve the issue, try the next solution.
Solution 2: Check the print quality setting
Solution: Check the quality setting. Use a higher quality setting to increase the
amount of ink used for printing.
NOTE: For maximum dpi resolution, go to the Advanced tab, and then select
Enabled from the Maximum dpi drop-down list. For more information, see
Print
using Maximum dpi.
For more information, see:
•
Change the print speed or quality
•
Print using Maximum dpi
•
Change copy speed
Cause: The print quality setting was set too low.
If this did not solve the issue, try the next solution.
Print quality troubleshooting 105
Troubleshooting