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To align newly installed print cartridges
1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
The HP All-in-One prints a print cartridge alignment sheet.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge.
Contact HP Support. Go to
www.hp.com/support. If prompted, choose your
country/region, and then click Contact HP for information on calling for technical
support.
2. Load the print cartridge alignment sheet print side down on the left front corner of the
glass with the top of the page to the left.
3. Press the Scan button.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge
alignment sheet.
To align the print cartridges from the HP Photosmart Software
1. Load letter or A4 unused plain white paper into the input tray.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
2. In the HP Solution Center, click Settings, point to Print Settings, and then click
Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
The Printer Toolbox appears.
3. Click the Device Services tab.
4. Click Align the Print Cartridges.
The HP All-in-One prints a print cartridge alignment sheet.
5. Load the print cartridge alignment sheet print side down on the left front corner of the
glass.
6. Press the Scan button.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge
alignment sheet.
Related topics
Control panel buttons
Clean the print cartridges
Use this feature when the self-test report shows streaking, white lines through any of the
lines of color or when a color is muddy after installing a print cartridge for the first time.
Chapter 10
74 Maintain the HP All-in-One
Maintain the HP All-in-One