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On light Paper
light
Check
Print
Cartridge
light
Paper
Type
lights
Descriptio
n
Solution
Blink faster
for 3
seconds
and then
On
Off Off 1 On,
1 Off
The HP All-
in-One is
busy.
Wait for the HP All-in-One to
finish.
Blink for 20
seconds
and then
On
Off Off 1 On,
1 Off
Scan was
pressed,
and there
was no
response
from the
computer.
Make sure the computer is
turned on, the HP All-in-One
software is installed, and the
computer is connected to the
HP All-in-One with a USB
cable.
On Blinking Off 1 On,
1 Off
The HP All-
in-One is
out of
paper.
Load paper and press any
button.
The HP All-
in-One has
a paper
jam.
Clear the paper jam, and
press any button.
Paper-size
setting does
not match
the paper
size
detected in
the input
tray.
Change the paper in the tray
or the size setting in the
software.
On Off Blinking 1 On,
1 Off
Print
cartridge
door is
open.
Raise the door to close it.
The print
cartridges
are missing
or not
seated
correctly.
Install or remove and reinsert
print cartridges.
The tape
was not
removed
from the
print
cartridge.
Remove print cartridge,
remove tape, and reinsert
print cartridge.
The print
cartridge is
not
intended for
use in this
The print cartridge might not
be supported for use in the
HP All-in-One. See the Order
Supplies chapter in the User
Guide.
Chapter 12
(continued)
134 Troubleshooting
Troubleshooting