HP (Hewlett-Packard) 650c Printer User Manual


 
8-7Troubleshooting
SYSTEM ERROR CODES
System error codes are hexadecimal-based numbers generally caused by internal system er-
rors. See Table 8-2 for a list of system error codes and their respective descriptions and rec-
ommended corrective actions.
Table 8-2. System Error Codes
Error Code
Problem Description Corrective Actions
010001 Window sensor circuitry not
operating correctly.
Check window sensor switch.
Check that the sensor cable is
connected to the front panel PCA.
Disconnect the sensor cable connector
from the front panel PCA and read the
resistance between the pins. Values
should read as follows:
Window
Pins Up Down
1–2 WW
13 0W W
23 W 0W
Replace defective wires or assembly.
Replace front panel-to-main PCA
cable. Replace front panel PCA.
Replace the main PCA.
010011 Bail sensor indicates the bail
is up when it should be down.
Use the bail sensor test to help
troubleshoot.
010012 Bail sensor indicates the bail
is down when it should be up.
Use the bail sensor test to help
troubleshoot. Check for a sticky sensor
flag.
010013 Bail is falling down (missing
the detent).
Check for Mechanical problems.
Perform the Bail Calibration.
010020 ROM test failure. Replace EPROMs.
Replace main PCA.
010021 DRAM test failure. Replace main PCA.
010022 Swath RAM test failure. Replace main PCA.
010023 EEROM test failure. Replace EEROM.
Replace main PCA.