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8-8 Troubleshooting
Table 8-2. System Error Codes (Continued)
Error Code Problem Description Corrective Actions
010024 Pen interface ASIC test
failure.
Replace main PCA.
010025 Communication failure
between the main and servo
processors. Communication
occurs through the processor
support ASIC.
Replace main PCA.
010026
#’! %##&"%$ !%
!&## !# !% #
% "#!$$!# %#!&
% "#!$$!# $&""!#%
Replace main PCA.
010027
##!# $#’!#’
&%! $
Replace main PCA.
010028
##!# $&
&%! $
" !##"
#!##%! $
#$$ %# %! %"!##)#
010029
##!# (#%" !##"
#!##%! $
01002a
**!!" %$%
&#
Replace main PCA.
01002b
%#! $ %$%&#
Replace main PCA.
01002c
#’! "#!$$!#
!& %! ##!#
Replace main PCA.
01002f
%$%&#
Replace main PCA.
010030
010031
!& %! $
%( %##
"#!$$!#$
!#!$ %#
! %! $ ! % &%)
#" % !#
%##$$)
010032 Carriage ASIC test failure. Refer to 010030.
010033 Pen interface ASIC and
carriage ASIC link test failure.
Refer to 010030.
010040 Error detected in X-axis servo
feedback loop.
Check X-encoder, encoder cable, main
PCA.