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HP Easy Printer Care software sections
Section Options
Device List tab
Shows information about
each device in the
Devices list
●
Device information, including printer name, make, and model
●
An icon (if the View as drop-down box is set to Tiles, which is the default setting)
●
Any current alerts for the device
If you click a device in the list, the HP Easy Printer Care software opens the Overview tab for that
device.
Support tab
Provides help information
and links
●
Provides device information, including alerts for items needing attention.
●
Provides links to troubleshooting and maintenance tools.
Supplies Ordering
window
Provides access to online
or e-mail supplies
ordering
●
Ordering list: Shows the supplies that you can order for each device. If you want to order a
certain item, click the Order check box for that item in the supplies list.
●
Shop Online for Supplies button: Opens the HP SureSupply Web site in a new browser
window. If you have checked the Order check box for any items, the information about those
items can be transferred to the Web site, where you will receive information on options for
purchasing your selected supplies.
●
Print Shopping List button: Prints the information for the supplies that have the Order check
box selected.
Alert Settings window
Allows you to configure
the device to
automatically notify you
of device issues
●
Alerts on or off: Activates or deactivates the alerts feature.
●
When alerts appear: Sets when you want alerts to appear—either when you are printing to
that particular device, or anytime there is a device event.
●
Alert event type: Sets whether you want alerts for only critical errors, or for any error, including
continuable errors.
●
Notification method: Sets what type of alert should appear (pop-up message or desktop alert).
Overview tab
Contains basic status
information for the device
●
Devices list: Shows the devices that you can select.
●
Device Status section: Shows device status information. This section will indicate device alert
conditions, such as an empty print cartridge. It also shows device-identification information,
control-panel messages, and print-cartridge levels. After you correct a problem with the device,
click the
button to update the section.
●
Supplies Status section: Shows detailed supplies status, such as the percentage of toner
remaining in the print cartridge and the status of the media that is loaded in each tray.
●
Supplies Details link: Opens the supplies status page to view more detailed information about
device supplies, ordering information, and recycling information.
Find Other Printers
window
Allows you to add more
printers to your printer list
Clicking the Find Other Printers link in the Devices list opens the Find Other Printers window.
The Find Other Printers window provides a utility that detects other network printers so that you
can add them to the Devices list and then monitor those devices from your computer.
148 Chapter 10 Manage and maintain the device ENWW