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Control panel message Description Recommended action
20 Insufficient memory To continue touch
OK
The device received more data than can fit in
the available memory. You might have tried
to transfer too many macros, soft fonts, or
complex graphics.
Touch OK to print the transferred data (some
data might be lost), and then simplify the print
job or install additional memory.
21 Page too complex To continue touch
OK
The page formatting process was not fast
enough for the device.
Touch OK to print the transferred data. (Some
data might be lost.) If this message appears
often, simplify the print job.
22 EIO <X> buffer overflow To continue
touch OK
Too much data was sent to the EIO card in
the specified slot (X). An incorrect
communications protocol might be in use.
Touch OK to print the transferred data. (Some
data might be lost.)
Check the host configuration. If this message
persists, contact an HP-authorized service or
support provider. (See the HP support flyer,
or go to
www.hp.com/support/M5025mfp or
www.hp.com/support/M5035mfp.)
22 Embedded I/O buffer overflow To
continue touch OK
Too much data was sent to the embedded
HP Jetdirect print server.
Touch OK to print the transferred data. (Some
data might be lost.)
22 USB I/O buffer overflow To continue
touch OK
Too much data was sent to the USB buffer. Touch OK to clear the error message. (Data
will be lost.)
30.1.YY Scanner failure An error has occurred in the scanner. Turn the device off and then on.
Make sure the scanner lock is in the unlocked
position.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
www.hp.com/
support/M5025mfp or www.hp.com/support/
M5035mfp.)
40 Bad serial transmission To continue
touch OK
A serial data error (parity, framing, or line
overrun) occurred as data was being sent by
the computer.
Touch OK to clear the error message. (Data
will be lost.)
40 EIO <X> bad transmission To continue
touch OK
The connection between the device and the
EIO card in the specified slot has been
broken.
Touch OK to clear the error message and
continue printing.
40 Embedded I/O bad transmission To
continue touch OK
A temporary printing error has occurred. Turn the device off, and then turn the device
on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or
www.hp.com/go/
M5025_software or www.hp.com/go/
M5035_software.)
41.3 - Load tray <XX> To use another tray,
touch OK
The specified tray does not contain the
specified media size.
Touch OK to use a tray that contains media
of the correct size.
41.3 - Load tray <XX>: <Type>, <Size> The specified tray is loaded with media that
is longer or shorter in the feed direction than
the size configured for the tray.
Touch OK to display Tray <X> Size.
Reconfigure the size in a tray so that the
device will use a tray that is loaded with the
size of media required for the print job. If the
message does not clear automatically from
the control-panel display, turn the device off,
and then turn the device on.
Table 11-1 Control-panel messages (continued)
ENWW Control-panel messages 179