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Control panel message Description Recommended action
support/M5025mfp or www.hp.com/support/
M5035mfp.)
55.XX.YY DC CONTROLLER ERROR To
continue turn off then on
The print engine is not communicating with
the formatter.
Turn the device off, and then turn the device
on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
www.hp.com/
support/M5025mfp or www.hp.com/support/
M5035mfp.)
56.XX ERROR To continue turn off then on A temporary printing error has occurred. Turn the device off, and then turn the device
on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
www.hp.com/
support/M5025mfp or www.hp.com/support/
M5035mfp.)
57.X ERROR To continue turn off then on A temporary printing error has occurred. Turn the device off, and then turn the device
on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
www.hp.com/
support/M5025mfp or www.hp.com/support/
M5035mfp.)
58.XX ERROR To continue turn off then on A temporary printing error has occurred. Turn the device off, and then turn the device
on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
www.hp.com/
support/M5025mfp or www.hp.com/support/
M5035mfp.)
59.XY ERROR To continue turn off then on A temporary printing error has occurred. Turn the device off, and then turn the device
on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
www.hp.com/
support/M5025mfp or www.hp.com/support/
M5035mfp.)
62 NO SYSTEM To continue turn off then
on
A problem exists with the device firmware. Turn the device off, and then turn the device
on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
www.hp.com/
support/M5025mfp or www.hp.com/support/
M5035mfp.)
64 ERROR To continue turn off then on A scan buffer error occurred. Turn the device off, and then turn the device
on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
www.hp.com/
Table 11-1 Control-panel messages (continued)
ENWW Control-panel messages 181