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Troubleshooting menu
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-16 Troubleshooting menu
Menu item Sub-menu item Sub-menu item Values Description
Event Log Print (button) Use this feature to show the 50 most recent
events in the event log.
Touch Print to print the full event log.
Calibrate Scanner Calibrate Use this feature to compensate for offsets in
the scanner imaging system (carriage head)
for ADF and flatbed scans.
You might need to calibrate the scanner if it
is not capturing the correct sections of
scanned documents.
Fax T.30 Trace T.30 Report Use this feature to print or configure the fax
T.30 trace report. T.30 is the standard that
specifies handshaking, protocols, and error
correction between fax machines.
When to Print Report Never auto print
Print after any fax job
Print after fax send
jobs
Print after any fax
error
Print after send
errors only
Print after receive
errors only
Fax Transmit Signal
Loss
A value between 0
and 30.
Use this feature to set loss levels to
compensate for phone line signal loss. You
should not modify this setting unless
requested to do so by an HP service
representative because it could cause the fax
to stop functioning.
Fax V.34 Normal (default)
Off
Use this feature to disable V.34 modulations
if several fax failures have occurred or if
phone line conditions require it.
Fax Speaker Mode Normal (default)
Diagnostic
This feature can be used by a technician to
evaluate and diagnose fax issues by listening
to the sounds of fax modulations. The factory
default setting is Normal.
Paper Path Sensors Initiate a test of the paper path sensors.
50 Chapter 2 Control panel ENWW