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Diagnostics and Troubleshooting
5-6 September 2000
80 paper at shoe entr not
detected
During paper loading, the lead
edge of the paper was not detected
at the shoe entrance sensor within
the expected amount of time.
Load the paper in less time.
81 unexpected paper at
knife
• Paper jam occurred as paper
was being reversed from the
knife to the end of roll and paper
was detected at the knife instead
of at the shoe entrance.
• Paper sensor at knife or shoe is
not functioning correctly.
Check that the paper is loaded and
threaded properly. Check for a paper
jam at the knife area.
82 paper at knife not
detected
• Paper was not detected at the
knife when it should have been.
• Paper jam occurred.
• Paper sensor at knife or shoe is
not functioning correctly.
Check that the paper is loaded and
threaded properly. Check for a paper
jam at the knife area.
85 slack loop err, takeup
paper cinched?
The printer was unable to takeup
the slack loop because the paper
was not properly cinched.
Check that the paper is properly
attached to the cardboard core in the
takeup cassette.
86 slack loop high not
detected
Unable to detect slack loop. Check that the paper is properly
attached to the cardboard core in the
takeup cassette.
87 timeout waiting to cinch
takeup
The printer door was not closed
within the normal amount of time.
Open the takeup door, attach the
paper to the cardboard core in the
takeup cassette and close the takeup
door.
89 unexpected deflector
nip up not detected
The deflector nip up switch was
detected after moving the deflector
to the down position.
• Check for a paper jam at the sheet
transport area.
• Reinitialize the printer.
90 knife front not detected The front switch for the knife was
not detected after moving from front
to back.
Check for a paper jam at the knife
area.
91 deflector nip up not
detected
The deflector nip up switch was not
detected after moving the deflector
from the down position to the up
position.
• Check for paper at the sheet
transport area.
• Reinitialize the printer.
• Call for service.
92 knife back not detected Knifeback switch was not detected
after moving knife from front to
back.
Check for a paper jam at the knife
area.
93 translator power fault
error
A power fault was detected by the
translator puck.
Close all doors and reinitialize the
printer.
95 unexpected shoe exit
nip detected
The shoe exit nip made switch was
detected after moving the shoe exit
nip to the nip unmade position.
Check for a paper jam in the shoe exit
nip area.
Error
Code
Error Message Possible Cause Possible Solution