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Troubleshooting
6-7
Check the waste punch box.
(Check Punch Hole box.)
Is the optional 3000 sheet document
finisher waste punch box securely
fastened?
Refer to the optional 3000 sheet
document finisher Operation Guide
to securely fasten the waste punch
box.
—
Empty waste punch box. Is the container for hole punch waste
paper in the optional 3000 sheet
document finisher full?
Refer to the optional 3000 sheet
document feeder Operation Guide to
empty the waste punch box.
—
Out of staples.
Add staples.
(Stapler empty.
Add staples.)
Is the optional document finisher or
3000 sheet document finisher out of
staples?
Refer to the optional document
finisher or 3000 sheet document
finisher Operation Guide to refill
staples.
—
Time for maintenance. — Periodic maintenance is required to
keep your machine in good
condition. Contact your Service
Representative or Authorized
Service Center promptly.
—
Paper misfeed. — If a paper jam occurs, the location of
the jam will be indicated on the
touch panel and the machine will
stop. Leave the machine switched
on (| position) and follow the
instructions to remove the jammed
paper.
page 6-15
Remove paper from inner tray of
Finisher.
Is there any paper left in the optional
document finisher or 3000 sheet
document finisher?
Remove all paper left in the optional
document finisher or 3000 sheet
document finisher.
—
Remove paper from the folding
unit of the finisher.
Is there any paper left in the folding
unit of the optional 3000 sheet
document finisher?
Refer to the optional 3000 sheet
document finisher Operation Guide
to remove all paper left in the
ejection section of the folding unit.
Staple jam. Is the optional document finisher or
3000 sheet document finisher
experiencing a staple jam?
Refer to the optional document
finisher or 3000 sheet document
finisher Operation Guide to remove
the jammed staple.
—
System error.
Call service.
Is it re-displayed after opening and
closing the front cover, turning off
and on the main power switch, and
plugging out and plugging in the
power plug in the power outlet?
Make a note of this message (C
followed by a number). Turn off the
machine ( position), unplug the
power cord, and contact your
Service Representative or
Authorized Service Center.
—
Paper cassette is out of order.
Select another paper cassette.
(Paper cassette is out of order.
Select other paper cassette.)
— The cassette in use has a problem
and is temporarily unavailable.
Contact your Service Representative
or Authorized Service Center
promptly. To continue copying, use
another cassette.
—
System error.
Main Power Switch Off / On.
— A system error has occurred. Turn
the main power switch off and on
again.
—
HDD error.
Cannot activate Job Accounting
mode.
Is it re-displayed after opening and
closing the front cover, turning off
and on the main power switch, and
plugging out and plugging in the
power plug in the power outlet?
A hard disk error has occurred.
Contact your Service Representative
or Authorized Service Center.
—
Error Messages Checkpoints Corrective Actions Reference
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