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Transparency print quality is poor
Action Yes No
Step 1
From the printer control panel, set the paper type in the Paper menu to
match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2. Set the paper type to
Transparency.
Step 2
a Check if you are using a recommended type of transparency.
b Resend the print job.
Is the print quality still poor?
Contact
customer
support.
The problem is solved.
Uneven print density
Action Yes No
Step 1
a Clean the charger and the printhead lens.
b Resend the print job.
Is the print density uneven?
Go to step 2. The problem is solved.
Step 2
Replace the photoconductor unit, and then resend the print job.
Is the print density uneven?
Contact
customer
support.
The problem is solved.
Vertical voids appear on prints
Leading edge
Trailing edge
Troubleshooting 318