Filter
Top Products
Clearing display messages
79
Clearing display messages
Solving problems
The following tables list some problems you may experience and the suggested solutions. If the
problem persists after all suggested solutions have been exhausted, call for service. (See page 89.)
Display Meaning Solution
BYPASS JAM No feeding from the manual
bypass.
Load paper in the manual bypass
or remove the jam from the manual
bypass.
DOCUMENT JAM Jam in the ADF. Clear the jam.
DOOR OPEN Front or rear cover is not securely
latched.
Close the covers until they lock.
FUSER ERROR Problem in the fuser unit. Unplug the power cord and plug it
back in. If the problem persists,
call for service.
LOAD BYPASS No document loaded in the manual
bypass.
Load print media into the manual
bypass and try again.
LSU ERROR A problem in the LSU (laser
scanning unit).
Unplug the power cord and plug it
back in. If the problem persists,
call for service. See page 89.
Memory Full Collated copy is too large for
memory.
Reduce the number of pages in
the job.
NO CARTRIDGE Toner cartridge is not installed. Install the toner cartridge.
NO PAPER No paper in the paper tray. Load paper. See page 24.
PAPER JAM 0 Paper jam in the feeding area of
the paper tray.
Clear the jam. See page 73.
PAPER JAM 1 Paper jam in the paper exit area. Clear the jam. See page 75.
PAPER JAM 2 Paper jam in the fuser and toner
cartridge areas.
Clear the jam. See page 77.
POWER FAILURE Power interruption and the
machine’s memory is not saved.
Restart the job you were trying to
process before the power failure.
TIME/DATE prompt Prompt appears when the machine
is powered on.
See “Setting the date and time” on
page 16.
TONER EMPTY Toner cartridge has run out. Install a new toner cartridge. See
page 65.
TONER LOW Toner is near empty. Remove the toner cartridge and
gently shake it. This temporarily
reestablishes printing.