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Troubleshooting
The indicator light is blinking
The indicator light blinks until you set up Fax and E-mail. To disable the blinking light, follow these steps:
Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected.
1 Touch Menus.
2 Touch Settings.
3 Touch General Settings.
4 Touch the left or right arrow next to Run initial setup to select Yes, and then touch Submit.
Submitting changes appears.
5 Turn the printer off, and then turn the printer back on.
6 From the printer control panel, touch your language.
7 Touch your country or region, and then touch Continue.
8 Touch the left or right arrow to select your time zone, and then touch Continue.
9 Touch Fax and E-mail to deselect them, and then touch Continue.
Note: You can use these same steps to enable Fax and E-mail.
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or breaker.
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Other electronic equipment plugged into the outlet is working.
• The printer is turned on. Check the printer power switch.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
• All options are properly installed.
• The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Troubleshooting
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