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5 Touch the down arrow until Print Recovery appears.
6 Touch Print Recovery.
7 Touch the right arrow next to Jam Recovery until On or Auto appears.
8 Touch Submit.
9 Touch
.
Solving print quality problems
The information in the following topics may help you solve print quality problems. If these suggestions do not correct
the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.
Isolating print quality problems
To help isolate print quality problems, print the print quality test pages:
1 Turn the printer off.
2 Load letter- or A4-size paper in the tray.
3 Hold down and while turning the printer on.
4 Release the buttons when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears.
5 Touch Print Quality Pages.
6 Touch Print Quality Pages again.
The print quality test pages print.
7 Touch Back.
8 Touch Exit Config Menu.
Blank pages
These are possible solutions. Try one or more of the following:
PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE
Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.
Troubleshooting
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