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5 In the Max Speed box, click on one of the following:
2400
4800
9600
14400
33600
6 Click Submit.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off.
2 Unplug the printer from the wall outlet.
3 Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it.
MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more
information, see “Updating available options in the printer driver” on page 44.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Trays / Drawers
MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
Troubleshooting
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