Filter
Top Products
Streaked horizontal lines
These are possible solutions. Try one or more of the following:
A TONER CARTRIDGE IS DEFECTIVE, EMPTY, OR WORN
Replace the toner cartridge.
THE FUSER IS DEFECTIVE OR WORN
Replace the fuser.
A PHOTOCONDUCTOR MAY BE DEFECTIVE
Replace the defective photoconductor.
Streaked vertical lines
These are possible solutions. Try one or more of the following:
THE TONER IS SMEARED
Select another tray or feeder to feed paper for the job:
• From the printer control panel, select the Default Source from the Paper Menu.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop-up menus.
A TONER CARTRIDGE IS DEFECTIVE
Replace the defective toner cartridge.
THE TRANSFER MODULE IS WORN OR DEFECTIVE
Replace the transfer module.
Troubleshooting
300