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THE PRINTER MAY NOT HAVE RECALIBRATED RECENTLY
Perform Color Adjust from the printer control panel Quality menu.
CHECK THE PAPER
• Load paper from a new package.
• Avoid textured paper with rough finishes.
• Make sure the paper you load in the trays is not damp.
• Make sure the Paper Type and Paper Weight settings match the type of paper that you are using.
COLOR SAVER IS ON
Turn Color Saver off in the printer control panel Quality menu.
A TONER CARTRIDGE IS LOW
• Remove the specified cartridge from the printer. Shake the cartridge back and forth several times, and then
reinstall it.
• Install a new toner cartridge.
A TONER CARTRIDGE IS WORN OR DEFECTIVE
Replace the worn or defective toner cartridge.
Repeating defects
These are possible solutions. Try one or more of the following:
REPEATING MARKS OCCUR IN ONLY ONE COLOR AND MULTIPLE TIMES ON THE PAGE
Replace a toner cartridge if the defects occur every:
• 33.0 mm (1.30 in.)
• 35.3 mm (1.39 in.)
Replace a photoconductor if the defects occur every:
• 28.3 mm (1.11 in.)
• 72.4 mm (2.85 in.)
Troubleshooting
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