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Paper jam under the fuser
1 Open the upper front door, and then open the lower front door.
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open
for more than 10 minutes.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Grasp the paper on each side and pull it forward.
3 Close the lower front door, and then close the upper front door.
4 Touch Continue.
Paper jam behind the fuser
1 Open the upper front door, and then open the lower front door.
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open
for more than 10 minutes.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 If the paper is jammed behind the fuser, then remove the fuser:
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so may cause your fingers to
touch the roller underneath the fuser unit. Touching the fuser roller will damage the fuser.
a Turn the screws on the fuser to the left to loosen them.
Troubleshooting
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