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APPENDIX
Question Troubleshooting
The focus disappears
from the "SuperSign
Player menu" or
"Content List" window
while working with the
SuperSign Player.
If the keyboard and mouse are connected to the player, you can
make the focus appear again by moving the cursor to the window
and clicking it. If you are using a remote control only, use S.Menu or
the blue button to close the "SuperSign Player menu" or "Content
List" window and run again.
The time changes
on its own even after
synching the time on
the Windows where the
SuperSign Player is
installed.
•Make sure that the EWF is set to “Disable” before you change
the system time.
•If the EWF was set to “Enable” when you set the time, change
it to “Disable” and retry setting the time.
•On the Windows taskbar, right-click to open the Adjust Date/
Time menu (Date and Time dialog) and check the Time syn-
chronization option. If this option is checked, the time is peri-
odically set to the Time zone selected by the user. If you don't
want to use this option, click the Internet Time tab on the menu
and clear the “Automatically synchronize with an Internet
time server” checkbox.
I sent content to the
SuperSign Player while
playing a video, but the
video stops playing.
Network conditions may affect the video play. Retry sending the
content when the SuperSign Player is not playing a video.
Where can I obtain the
SuperSign Player pro-
gramordriverles?
They are available at the SuperSign support website (www.lgecom-
mercial.com).
Flashlesplayslowly. A large size of Flash displayed on the screen, multiple objects using
the animation function, or the animation applied to a large area, may
all affect the slow play.