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Just in case …
Occasionally, your fax machine encounters some trouble transmitting or receiving
documents. When it does, it alerts you with an alarm. You can identify the problem
with
LCD
messages and printed check messages and error reports, explained in the
following pages.
Alarm
Your fax machine sounds an alarm tone — a series of short beeps — if either of
these two problems occur:
• Trouble transmitting or receiving
• The machine is out of paper
LCD error messages
What you see on the
LCD
What it means/What to do
All Commands In Use Your fax machine has all of its 99 possible
delayed commands (automatic redialing counts
as one) stored in memory and cannot accept
another. Wait until your fax has completed one of
the delayed commands or delete an existing
command by using
COMM
.
CANCEL
/
CONFIRM
.
Box In Use You tried to erase a F-Code box which contains
at least one document.
Erase the document(s), then try again.
Call For Service The scanner lamp is dim or inoperable.
Make repeated copies to help evaporate any
internal moisture. If that doesn’t resolve the
problem, call your authorized Muratec dealer or
Muratec Customer Support.
Check Memory Tx You tried to turn the Fax&Copy feature
ON
, but
the memory transmission setting is
OFF
. To use
the Fax&Copy feature, the memory transmis-
sion setting must be set to
ON
.
Set the Memory Tx to
ON
, then try again.
What you see on the
LCD
What it means/What to do
Check Paper Size The different sized paper which is not same
Open&Close Top Cover sized paper you told your machine is loaded.
Set correct sized paper or change the paper size
setting (see pages 1.7–1.9).
Check Paper Source The paper source setting is not proper for the
operation you tried to do.
Set the paper source setting properly (see page
4.9). For example, if you want to make a copy, set
“Copy” or “Fax/Copy” for one of the paper sources
in the paper source setting.
Close Scanner Cover The cover indicated on the
LCD
is open or has
Close Top Cover
not been closed securely. Close it properly.
Close 1st Side Cover
Close 2nd Side Cover
Close 1st Cassette The paper cassette indicated on the
LCD
is open
Close 2nd Cassette or has not been closed securely. Close it properly.
Communication Error A communication error disrupted the reception
or transmission. If you were transmitting, press
STOP
to clear the error message and then re-try
the transmission. If you were receiving a fax, try
to contact the other person and have him/her re-
try the transmission. (The problem may be
entirely with his/her machine, phone line, etc.)
Department Code Full You tried to enter department code more than
100. Your machine can store up to 100 depart-
ment codes.
Document Full You tried to enter an document into an F-Code
box, but the machine has reached its capacity
(30 documents). Delete documents stored in
F-Code boxes until the machine will let you pro-
ceed.
5.5
Troubleshooting