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Just in case …
What you see on the
LCD
What it means/What to do
SecurityRx is Off You tried to turn the security reception
ON
using
a Soft key which is assigned to set the security
reception to
ON
or
OFF
, but security reception
setting has not set to on.
To turn on or off the security reception using a
Soft key, first set the security reception setting to
on. (See pages 3.42–3.43.)
Sub-address In Use You tried to enter a sub-address identical to one
already being used in another F-Code box. Enter
a different sub-address.
Supply Separat. Paper The paper cassette or bypass tray which is set
for the separator paper is out of paper. Supply
paper to it.
TONER ALMOST EMPTY Your machine is almost out of toner.
Please contact your authorized Muratec dealer
soon to purchase a new toner cartridge if you
don’t already have one.
TONER EMPTY Your toner cartridge is empty.
PRINTER NOT USABLE Replace the toner cartridge. Your machine cannot
print until it is replaced with a new toner car-
tridge.
Too Many Characters You attempted to enter too many numbers or
other characters in the current operation.
Press
CANCEL
to delete the extra characters, then
try again. You may wish to review the operation’s
appropriate instructions.
Too Many Locations You tried to enter too many numbers for a
broadcast. You can enter up to 200 autodialer
number and up to 30 numbers entered through
the numeric keypad.
Press
CANCEL
to delete the extra numbers and
then try again.
Too Many Steps You tried to enter too many steps for a macro.
You can enter up to 60 steps into a macro key.
Errors
When sending faxes, your machine occasionally runs into communications errors.
These can be caused by anything from lightning to telephone line interference.
(These same factors cause the static, or line noise, you sometimes hear on phone
calls.) They also can be caused by problems with the fax machine at the other end of
the line.
Often, simply trying your call again is all that’s necessary. However, if the problem
persists regularly, call your local telephone company for help. If that doesn’t help and
the problem persists regularly, call your authorized Muratec dealer.
Error reports
When an error occurs, your fax machine prints an error report. Each fax error report
lists an error message which includes:
• A possible solution to the problem
• The sending location (if the remote fax stores a Location
ID
of its own)
• The result — which is a special error code.
• A sample of the document’s first page.
Kinds of error codes
The error code listed in the “Result” column of the error report indicates the specific
problem encountered:
• “
D
” codes — Occur while dialing
• “
R
” codes — Occur during reception
• “
T
” codes — Occur during transmission
Specific errors
Following are some error codes you may see on an error report:
Dialing errors
D
.0.3, The remote unit didn’t respond, the call couldn’t be completed or
STOP
was
D
.0.8 pressed during dialing. Re-try the call. If your machine repeats the message,
call the remote fax unit’s operator and verify that unit is operating properly.
D
.0.2 The remote unit is busy. Try the call again.
D
.0.6, Either the remote unit didn’t respond, the call somehow didn’t go through or
D
.0.7
STOP
was pressed during dialing. Try the call again.
5.8