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Preface 17
Using Web-based Management for the BayStack 380-24F Gigabit Switch
Hard-copy technical manuals
You can print selected technical manuals and release notes free, directly from the
Internet. Go to the www.nortelnetworks.com/documentation URL. Find the
product for which you need documentation. Then locate the specific category and
model or version for your hardware or software product. Use Adobe* Acrobat
Reader* to open the manuals and release notes, search for the sections you need,
and print them on most standard printers. Go to Adobe Systems at the
www.adobe.com URL to download a free copy of the Adobe Acrobat Reader.
You can purchase selected documentation sets, CDs, and technical publications
through the Internet at the www1.vervante.com/documentation/nortel/ URL.
How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact one of the following
Nortel Networks Technical Solutions Centers:
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the www.nortelnetworks.com/erc URL.
Technical Solutions Center Telephone
Europe, Middle East, and Africa (33) (4) 92-966-968
North America (800) 4NORTEL or (800) 466-7835
Asia Pacific (61) (2) 9927-8800
China (800) 810-5000