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Appendix B: Troubleshooting136
#2024 The OS/2 Extended Attribute file is corrupt
This error only occurs if you are running OS/2 and a program mistakenly writes
to or overwrites the OS/2 Extended Attribute file. If this error occurs, you should
back up your data, delete the partition, recreate the partition, and restore your
data.
#2027 Too many root entries in the FAT32 partition to convert it to FAT16
Long filenames may be causing this problem, since they use multiple entries per
file. To fix this error, move some of the root directory entries into a subdirectory
and defragment the disk.
#4002 No valid NetWare volumes signature in volume definition table
See error #3.
BootMagic Errors (8000-8999)
These errors are “first head” errors. They can be resolved with assistance from Norton
technical support. Before calling technical support, please type the following at a DOS
prompt: wrprog /bak >
x:
head1.dat, where
x:
is one of the drives on your
machine.
The wrprog.exe file can be found in the Utility\DOS folder under your Norton product
folder. If you are running under Windows NT and do not have DOS available, you can use
the DOS rescue diskettes you created for your Norton software.
Operating System Errors (over 10,000)
Any number over 10,000 indicates an operating system error. To determine the number of
the operating system error, subtract 10,000. (For example, 10,032 - 10,000 = 32) Consult
your operating system documentation for information about resolving the error.
Exit Code 12
PartitionMagic needs free sectors in track 0 to install the virtual floppy file that applies
operations in boot mode. If PartitionMagic cannot find free sectors in track 0, it returns
this exit code.
If you encounter this error, the following steps should resolve the problem.