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The power is on, but no
transmission takes place.
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Make sure that the receiving machine
has printing paper.
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Make sure that the telephone line cord is
plugged into the "TEL. LINE" jack, and
not the "TEL. SET" jack.
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If the receiving machine is in manual
mode with no attendant, reception will
not be possible.
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If the receiving machine is not a Sharp
model, make sure it is G3 compatible.
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Check the display for error messages.
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Pick up the handset and check for a dial
tone.
The power is on, but no reception
takes place.
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••
•
Make sure that the telephone line cord is
plugged into the "TEL. LINE" jack, and
not the "TEL. SET" jack.
The printing paper does not come
out.
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The printing paper may be jammed. See
"Clearing Jammed Printing Paper" in this
chapter.
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Make sure that the printing paper is
properly loaded in your machine.
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Make sure the power is on.
The printing paper comes out blank
when you try to receive a document.
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Make sure that the document is loaded
properly in the feeder of the transmitting
machine. Make a copy to confirm the
printing ability of your machine.
The received document is faint.
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Ask the other party to send higher
contrast documents. If the contrast is still
too low, your fax may have a problem.
Make a copy to check it.
Received images are distorted.
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Noise on the telephone line may cause
distortion. Have the other party try
sending the document again.
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Make a copy of another document on
your fax. If the copy is also distorted,
your fax may have a problem.
PROBLEMS AND SOLUTIONS
11-2 TROUBLESHOOTING