Sharp FO-IS125N Fax Machine User Manual


 
Problems and Solutions
156
Fax reception problems
A distorted image is
received at the other end.
Noise on the telephone line may cause distortion. Try
sending the document again.
Make a copy of the document on your machine. If the
copy is also distorted, your machine may need
service.
Problem Solution
The machine doesn't
receive documents
automatically.
Make sure that the reception mode is set to AUTO. If
you subscribe to a distinctive ring service, make sure
that the Distinctive Ring function is set to the correct
ring pattern. If you do not subscribe to a distinctive
ring service, make sure that Distinctive Ring is set to
OFF SETTING. (See Distinctive Ring on page 115.)
The paper comes out
blank when you receive a
fax.
Make sure that the document is loaded properly in the
feeder of the transmitting machine. Make a copy or
print a report to confirm the printing ability of your
machine.
The received document is
faint.
Ask the other party to resend the document using a
higher contrast setting.
If other printed output is also faint, the toner cartridge
may need replacement (see page 148).
Received images are
distorted.
Noise on the telephone line may cause distortion.
Have the other party try sending the document again.
Make a copy or print a report on your machine. If the
copy or report is also distorted, your machine may
need service.
When a fax is received,
the size of the printed
document image does not
match the size of the
paper.
Make sure that the paper size setting is correct (see
page 140).
Make sure that an appropriate reception ratio setting
has been selected (see page 140).