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Messages and Signals
161
12. Trouble-
shooting
PAPER MISMATCHED /
CHECK PAPER SIZE
The paper size setting (page 140) does not match the
size of paper loaded in the tray. Change the paper size
setting or the size of paper loaded in the tray (for a print
job from a computer, only the size of paper loaded in the
tray can be changed; not the paper size setting). When
finished, press .
RCVD FAX TRANSFER This appears when the Fax to E-mail/Folder function is
activated (page 120).
RECALLING This appears if you attempt to send a fax by auto dialing
and the line is busy or the receiving fax machine does
not answer. Your machine will automatically reattempt
the call. (See Automatic redialing on page 66.)
RECEIVED SECURE FAX A received fax is being held in memory because the
Secure Fax function has been activated. Enter your
secure code to print the fax (see page 85).
SERVER ERROR A Scan to E-mail transmission was not successful
because the machine could not connect to your mail
server or there was no response from the mail server.
Make sure the SMTP server setting is correct (p. 32). If
you have configured “POP before SMTP” settings in the
Web page, make sure these settings are correct. If
[CABLE DISCONNECTED] appears on the bottom line,
see “CONNECTION ERROR” on page 159.
SERVER NOT FOUND/
CABLE DISCONNECTED
See “CONNECTION ERROR” on page 159.
SERVER NOT FOUND/
DHCP
A Scan to E-mail transmission was not successful
because the machine was unable to automatically
obtain an IP address. Restart your router or other device
that acts as your DHCP server.
SERVER NOT FOUND/
SMTP
A Scan to E-mail transmission was not successful
because an incorrect host name is entered for your
SMTP server. Check the SMTP server setting (p. 32).
THERMISTOR ERROR If this message appears, unplug the power cord and
then plug it back in. If the message still appears, call for
service.
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