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Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or
system memory performance on your VAIO computer. During the video playback, some
operations and/or functions may become unavailable, and sound interruptions, dropped
frames, and playback failure may occur depending on the configuration of the computer.
What should I do if no image is displayed on my TV screen or external display connected to the
HDMI output port?
Reconnect the HDMI cable (not supplied). See Connecting a TV with an HDMI Input Port for
more information.
Make sure you are using an HDCP-compliant display. The copyright protected content is not
displayed on a non-HDCP compliant display.
Change the screen resolution of the connected TV or external display. Images may appear on
the screen. See Changing the Resolution (Size) of the Screen Image for more information.
What should I do if videos are not displayed smoothly?
It is recommended you disable your screen saver.
If the screen saver is enabled, it may be activated during DVD playback and prevent the
playback from running successfully.
If you have set the display output to both the computer screen and an external display,
change the display output to either of them.
Some videos may not be displayed smoothly depending on the type or bit rate of videos.
Lowering the screen resolution may improve video playback performance. See Changing the
Resolution (Size) of the Screen Image for more information.
If data access to a memory card is in progress, wait until the data access ends and then
start playback again.
If you are playing a video stored on the memory card, copy it to the built-in storage device
and then play the copied video.
If the CPU and cooling fan settings are configurable with VAIO Control Center, changing the
settings may improve the performance. To start VAIO Control Center, see Starting Apps.
What should I do if color gradients are not displayed correctly on my computer screen?
Depending on the model you purchased, your computer screen may not temporarily display
smooth gradients when the computer screen pauses because of the power saving function.
To avoid this, right-click on the desktop and select Graphics Properties to display the Intel
graphics control panel, and then disable Panel Self-Refresh.
Note that the battery life becomes short if you disable this setting.
Why doesn’t the computer screen rotate?
The screen rotation may be disabled.
Open the charms and select the Settings charm, and then check the display settings.
To open the charms, see Opening the Charms.