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What should I do if the touch screen does not work correctly? (Touch screen equipped models)
Turn off your VAIO computer, and then turn it on again.
Electromagnetic waves may cause the touch screen to work incorrectly. Try these
suggestions.
Move your VAIO computer away from a fluorescent light or a motor that emits electromagnetic waves.
Connect the AC adapter directly to an AC outlet or use other outlets if you are using a power strip.
Remove any USB device or cable connected to your VAIO computer, if any.
If your AC adapter has a 3-pin plug, make sure it is properly grounded.
What should I do if I cannot use NFC/One-touch functions?
Bring your NFC/One-touch functions supported device toward your VAIO computer as close
as possible.
If the NFC/One-touch functions still do not work, slightly move the device up or down, or
separate the device from the computer for about 10 seconds, and then touch the computer
with the device again.
Make sure that NFC/One-touch functions are enabled on the supported device.
You may need to change the device settings depending on the device you use. For detailed
information, refer to the manual that came with your device.
Enable NFC/One-touch functions.
Open the charms and select the Settings charm.
Select Change PC settings in the lower-right corner, and select Network and Airplane
mode in the left pane. Turn off Airplane mode and change the NFC setting under Wireless
devices to On.
To open the charms, see Opening the Charms.
Do not bring metal objects other than devices supported with the NFC/One-touch functions
close to your VAIO computer.
Do not touch your VAIO computer with more than one device supported with the NFC/One-
touch functions at a time.
If NFC/One-touch functions still do not work after you perform above operations, restart your
VAIO computer.
What should I do if I cannot download the location information?
Check that the Global Navigation Satellite System (GNSS) settings are correctly configured.
See Downloading the Location Information (GNSS equipped models) for more information.
You may be in the place where you cannot receive signals from GNSS satellites.
Avoid using the GNSS in a tunnel, a basement, or doors, behind high buildings or trees, etc.
Why doesn’t the built-in digital compass show the correct direction?
The built-in digital compass works by detecting a magnetic direction. Do not rely solely on
the location information the built-in digital compass provides.
Especially at the following locations, the accuracy of the digital compass can be easily