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Appendix F
Troubleshooting
Troubleshooting topics covered in this appendix include:
1. Unit does not turn on.
2. Unit does not respond to polls from the host computer (RS-485 only).
3. Unit does not send data to host computer (RS-232 only).
4. Can’t PING (Packet InterNet Groper) the MK1000.
5. “Loader Activated...Stand By” message displays.
6. Determining the MK1000's current OS version.
7. Confirming communication with host computer.
8. Restoring factory default settings.
9. Determining the MK1000's IP Address.
10. Unit does not communicate over a wired-Ethernet connection.
11. Unit does not communicate over a wireless-Ethernet connection.
12. Parameter changes made to the MK1000 are not saved/retained after exiting the
menu screens.