TANDBERG D14049.04 Network Card User Manual


 
188
D14049.04
JULY 2008
Grey Headline (continued)
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started
Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal
Appendices
Applications Maintenance
System Snapshot
Creating a System Snapshot
The system snapshot is used for diagnostic
purposes. It is a le that can be sent to your
TANDBERG support representative at their
request to assist them in troubleshooting
issues you may be experiencing.
To create a system snapshot le:
Maintenance > System Snapshot
.
You will be taken to the System Snapshot
page.
Overview
Create System Snapshot
Clicking on this button will initiate the
download of the system snapshot le. You will
then be asked whether and where you would
like to save the le.
Select a location from which you can easily
send the le to your TANDBERG support
representative.
You can congure the VCS to automatically send reports to
a specied web service each time it experiences application
failures such as system crashes. The information contained in
these reports can then be used by TANDBERG technical support
to diagnose the cause of the failures. This feature is only
intended for use at the request of TANDBERG technical support
in exceptional situations, and is OFF by default. This feature
cannot be congured via the web interface; it is congured
via xConguration Error Reports.
Error Reports