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D14049.04
JULY 2008
Grey Headline (continued)
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started
Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal
Appendices
Applications Maintenance
System Snapshot
Creating a System Snapshot
The system snapshot is used for diagnostic
purposes. It is a le that can be sent to your
TANDBERG support representative at their
request to assist them in troubleshooting
issues you may be experiencing.
To create a system snapshot le:
Maintenance > System Snapshot
•
.
You will be taken to the System Snapshot
page.
Overview
Create System Snapshot
Clicking on this button will initiate the
download of the system snapshot le. You will
then be asked whether and where you would
like to save the le.
Select a location from which you can easily
send the le to your TANDBERG support
representative.
You can congure the VCS to automatically send reports to
a specied web service each time it experiences application
failures such as system crashes. The information contained in
these reports can then be used by TANDBERG technical support
to diagnose the cause of the failures. This feature is only
intended for use at the request of TANDBERG technical support
in exceptional situations, and is OFF by default. This feature
cannot be congured via the web interface; it is congured
via xConguration Error Reports.
Error Reports